---
title: Communicating with 90 Seconds’ Concierge
description: Our Concierge team is here to support your order every step of the way. You can easily message a Concierge team member directly through the platform.
---

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July 10, 2025

# Communicating with 90 Seconds’ Concierge

Our Concierge team is here to support your order every step of the way. You can easily message a Concierge team member directly through the platform.

**Order Chat**

On your **Order Summary** page, you’ll find the **Order Chat** window on the right-hand side. This is your direct line to the Concierge team member assigned to your project.

![](https://help.90seconds.com/hubfs/Knowledge%20Base%20Import/image-19-1024x555.png)

The Order chat consists of the Brand Manager and Concierge team member assigned to your order. Communicate details about planning, pricing and other order related needs through this chat.

![](https://help.90seconds.com/hubfs/Knowledge%20Base%20Import/image-20.png)

Here’s a GIF showcasing the Order Chat

![](https://help.90seconds.com/hubfs/Knowledge%20Base%20Import/image-6.gif)

**Contacting 90 Seconds’ Support Team**

Unable to send a message through the Order Summary page? Contact our support team via the chat bubble icon on your dashboard page.

![](https://help.90seconds.com/hubfs/Knowledge%20Base%20Import/image-7.gif)

 

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