It is important to click Join the Chat so you are part of the conversation and receive notification via email each time someone makes a comment on this page. For purposes of confidentiality, we have 3 chatrooms in one order.
Let’s explore the functionality of each chatroom and why it has been partitioned in that way:
|
Tabs |
What is it for? |
Who’s here? |
|---|---|---|
|
Orders Page |
Private chatroom between Brand Manager and Clients only. Suitable when discussing financial matters i.e. pricing, procurement process, invoicing, changes to original scope of work including requesting for additional rounds of edit etc. |
Clients, Brand Manager |
|
Delivery Page |
Open chatroom between Clients, Concierge, and Creator Team. Suitable for collaboration and communication throughout Delivery and Content stages. |
Clients, Concierge, Creator Team |
|
Content Page |
Open feedback box between Clients, Concierge and Editor. Used to submit timecoded edit feedback only. |
Clients, Concierge, Editor |
But, my chat is too noisy!
You can mute notifications on-platform by going to the Delivery app and clicking the 3 dots on the top right corner of the chatroom. Select Mute Notifications.
Next Topic: Submit New Order